Omnichannel customer engagement
Reach every customer,
on every channel.
Build audiences and send campaigns across SMS, email, WhatsApp, Telegram, push and webhooks, then measure what actually lands, all from one workspace.
14 days free, no card required.
One campaign, every channel
Built for regulated, high-volume messaging
Every message, accounted for.
- Banking & fintech
- Insurance
- Telecoms & utilities
- SaaS
- E-commerce
01 The platform
Everything a campaign needs, in one workspace.
Audiences, templates, journeys, delivery and reporting share one customer record, so nothing has to be rebuilt when you add a channel.
Omnichannel delivery
Reach customers over SMS, email, WhatsApp, Telegram, push and webhooks. Bring your own provider credentials, or let Senpede manage delivery infrastructure for you.
Smart audiences
Build rule-based segments that re-evaluate as your customer data changes, with a live preview of who qualifies before you ever send.
Reusable templates
Craft on-brand messages with variables and an approval workflow, so nothing ships without the right eyes on it first.
02 How it works
From a blank workspace to a measured send.
- 01
Connect your channels
Add SMS, email, WhatsApp, Telegram, push and webhook providers. Bring your own credentials, or use Senpede-managed delivery.
- 02
Build your audience
Create rule-based segments that re-evaluate as your customer data changes, with a live preview of who qualifies before you send.
- 03
Launch and measure
Send a campaign or trigger a journey, then track delivery, failures and skips as they happen, broken down by channel and by day.
Every send measured
01 — 03
03 Why Senpede
Not another point solution.
Here's what it replaces: the stack of tools most teams stitch together to reach customers on more than one channel.
- 1
vs. juggling multiple tools
A typical stack is a messaging provider for SMS, another for WhatsApp, an email tool, a scheduling tool, and a separate dashboard to make sense of it all. Senpede replaces that with one audience, one campaign builder, and one number for delivery you can actually trust.
- 2
vs. locking into one channel
Tools built around a single channel force you to rebuild your audience and reporting every time you add another one. Senpede's audiences and analytics are channel-agnostic from day one, so adding WhatsApp after you start on SMS costs nothing structurally.
- 3
vs. building it yourself
Wiring up provider APIs, retry logic, delivery webhooks and suppression handling yourself takes months. Senpede gives you that infrastructure and a UI on top of it, so your team ships campaigns instead of maintaining messaging plumbing.
04 Built for regulated teams
More than a send button.
Messaging at scale in a regulated industry needs consent, approval, isolation and a choice of where it runs.
Consent and suppression built in
A customer-facing consent portal and a suppression list mean you can honor opt-outs and do-not-contact requests without hand-rolling compliance logic per channel.
Approval workflows for every message
Templates move through review before they can be used in a live campaign, so marketing, compliance or ops can sign off before anything reaches a customer.
Every organization is isolated
Every query is scoped to your organization at the data layer, not just enforced in the UI, so there's no code path that can return another tenant's data.
05 For developers
A real API, not an afterthought.
Add customers, trigger journeys and read delivery events from your own systems. This is a real request against the Senpede API.
06 Security
Security you can check, not just take our word for.
A few of the concrete measures behind the platform.
Hardened authentication
Passwords hashed with argon2id, short-lived access tokens, and rotating refresh tokens: reusing a revoked one revokes every session on the account, not just that one.
Encrypted credentials
Provider credentials for your messaging channels are encrypted at rest with AES-256-GCM, not stored as plain text.
Signed webhooks
Outbound webhook deliveries are signed with HMAC-SHA256 so the receiving system can verify a payload actually came from Senpede.
07 Pricing
Simple, transparent pricing.
Every plan includes the full platform. Start on a free trial, upgrade when you're ready.
Starter Trial
Free trialZero-cost, time-bounded evaluation plan for self-service organizations.
- Customers: 5,000
- Team members: 3
- Connected channels: 3
- Campaigns: 20
- Bring your own providerSenpede-managed
08 Questions
Frequently asked.
Which channels can I send on?
SMS, email, WhatsApp, Telegram, push notifications and webhooks, all managed from the same audience and campaign tools, so a segment you build once can reach a customer on whichever channel they respond to.
Do I need my own Twilio, SendGrid or WhatsApp account?
You can bring your own provider credentials for any channel, or use Senpede-managed delivery where we operate the infrastructure for you. Some plans also offer dedicated infrastructure for teams with stricter compliance or volume needs.
Is there a free trial?
Yes. New organizations start on a 14-day trial with no credit card required, and can move to a paid plan at any point during or after it.
Can I self-host or run Senpede on-premise?
Yes, for teams that need data to stay inside their own infrastructure. Reach out from the pricing section and we’ll walk through a guided on-premise or dedicated-cloud setup.
Ready when you are
Engage your customers, wherever they are.
Create an organization in minutes and send your first campaign today. 14 days free, no card required.